Rawbank adds SBS digital banking suite to speed online services

Rawbank is expanding its digital banking stack with SBS Digital Banking Suite to improve mobile and web services for customers in the Democratic Republic of Congo and across Central Africa. The move is meant to speed up online account opening, card management and payments while strengthening the bank’s inclusion-finance push.

Why it matters: - Rawbank is trying to make everyday banking faster and more accessible for retail customers, entrepreneurs and small businesses in the Democratic Republic of Congo. - The upgrade targets digital account opening, remote account management, card services and payments, areas that shape how quickly customers can use banking services. - Rawbank’s move reinforces competition among banks in Central Africa to offer more modern digital experiences.

What happened: - Rawbank chose SBS Digital Banking Suite to accelerate its digital banking services. - The bank already uses SBS Core Amplitude as its core banking system. - The announcement was made on October 20, 2026. - Rawbank described the project as part of its broader digital transformation strategy.

The details: - SBS Digital Banking Suite is designed to streamline end-to-end digital customer journeys. - Rawbank expects more intuitive mobile and web applications from the new platform. - The bank says the suite will give customers more autonomy to manage accounts remotely. - The rollout is intended to reduce waiting times for online onboarding, card management and payment services. - The platform is described as flexible and scalable, with service quality aligned to international standards. - Rawbank CIO Arvind Kumar said the bank sees the platform as a way to launch new features faster, enrich the digital experience and expand access to financial services in the DRC. - SBS said the partnership combines a strong core banking foundation with a digital layer built for current banking needs.

Between the lines: - Rawbank is positioning digital banking as part of its identity as a reference bank for innovation in the DRC. - The choice of SBS suggests Rawbank wants to build on an existing core banking relationship rather than replace its technology stack. - SBS framed the deal as evidence that local market knowledge and global technology capabilities can support digital leadership in Central Africa. - The technology shift also supports Rawbank’s long-running inclusion-finance message by making digital services easier to access.

What's next: - Customers should see a richer mobile banking experience and broader access to digital payment tools as the suite is deployed. - Rawbank is expected to keep modernizing its digital ecosystem to match changing customer behavior. - SBS will continue to use the Rawbank deployment as part of its wider push in banking digitization across its global client base.

The bottom line: - Rawbank is betting that a stronger digital front end, built on an existing SBS core, will help it move faster, serve more customers and deepen its role in Congo’s digital finance market.